PRODUCT HIGHLIHTS 

• True-to-Size Fit: Designed to fit true to size, these flats ensure a perfect fit for your feet, making them easy to wear without worrying about sizing issues—just take your normal size for comfort.

• Breathable Mesh Lining: The breathable mesh lining keeps your feet cool and comfortable throughout the day, perfect for casual spring and autumn wear, reducing moisture and promoting airflow.

• Waterproof Protection: These flats are crafted with waterproof materials to keep your feet dry in wet conditions, ensuring that you can confidently wear them even in light rain or damp environments.

• Durable and Comfortable EVA Insole: Featuring a cushioned EVA insole, these flats offer excellent support and comfort, providing a soft, padded feel for all-day wear, ideal for casual outings or everyday use.

• Chic and Versatile Design: With a solid pattern, lace-up closure, and round toe shape, these flats offer a stylish, minimalist look that pairs well with a variety of casual outfits, while the round toe is perfect for those with larger toes, offering extra comfort.

We will accept returns and provide a full refund under the following conditions:

• Purchase was made at www.footzone.com.au
• Items are in a resalable condition, unworn, and with tags still attached. 
• The return label must be initiated within 45 days of the purchase date.
• Items are received by us within 90 days of purchase. All online returns must be returned online by initiating a return request on our Returns Page.
• Items must be in a resalable condition, unworn, and with tags still attached.
• Return online orders within 45 days from the purchase date.

OUR COMMITMENT

Most of the best sellers range are stored right here onsite at FootZone warehouse and can be delivered locally as early as 3 days. Back orders are treated promptly by our supplier/partner in Brazil via express international courier.

• We ship domestically with Australia Post or our courier partners, whichever is faster and conveniently delivered
• Shipping costs are automatically calculated at checkout based on the order value unless there are flat shipping options mentioned at the time of checkout.
• Time frame for Regular Shipping is 3 to 5 business days but can be delayed up to 14 days depending on some unforeseen circumstances that is not controlled by courier partners.
• Once the order is ready for dispatch, you will get tracking via email. Please contact us if you have not received your tracking information

COURIER SERVICES DELIVERY PROCEDURE

Orders will be delivered between 9 am and 5 pm on business days, and require a signature. Our couriers do not deliver to PO Boxes, so please provide us with a street address for delivery. In the event that no one is available at the shipping address to sign for a courier delivery, a note will be left by the courier delivery driver with instructions for how to book a re-delivery. It is then the responsibility of the customer to arrange a time for redelivery within the conditions set on the note. We will not be liable if the Delivery card or a note left by the courier driver is missing.

AUSTRALIA POST DELIVERY PROCEDURE

If your order is shipped via Australia post, we usually opt for signature on delivery so if there is no attendance at the time of delivery, AUSPOST drivers would usually leave a card in your letterbox. We will not be liable if the Delivery card is missing or not in your letter Box. It becomes your responsibility to track your order using the tracking link provided to you in the email and collect it from your local post office. If you did not receive a tracking number, please contact us

SHIPPING OF PRE-ORDER ITEMS

Please be aware that we try to ship orders when all items are available to dispatch – rather than part shipping your order. This means that if your shopping cart contains a Pre-Order item, your order will be shipped in full only when the Pre-Order item becomes available. Please contact us if you have Pre-Order items as part of your purchase and would like the available items to be shipped separately.

ORDER TRACKING

After your order has shipped we will email you with your invoice and a tracking number. The Australia Post and courier partners' website will contain instructions for how you can track your order. All domestic orders can usually be tracked within 10 hours after the tracking number has been received.